Support
Need help or found a bug? Email wafaa-husseini@hotmail.com with your device model and what happened, and you’ll get a reply as soon as possible.
Frequently asked questions
How do the play styles work?
Gentle: unlimited mistakes, base XP.
Balanced: the puzzle ends on the 5th mistake. +50% XP bonus, minus 10% per mistake.
Challenge: the puzzle ends on the 3rd mistake. +150% XP bonus, minus 50% per mistake.
You can switch styles anytime in Settings. The change applies to your next puzzle.
My progress isn’t showing on my other device.
Make sure both devices are signed in to the same Apple ID with iCloud turned on. Then open the app on the device you played on and send it to the background. Sync usually takes a few seconds to a minute. A puzzle that’s open on screen updates after you leave the game screen.
Do hints lower my rewards?
No. Hints never reduce XP.
Does undo give a life back?
No. Undo removes the wrong number, but the mistake still counts.
How do I start over?
Go to Settings → Reset All Progress. This resets every device signed in to the same iCloud account and can’t be undone.